If we do not hear back after 30 days past the delivery date, we will assume the delivery was successful. Once a package has been shipped, you should receive an email with the tracking number and should receive updates on when the package is delivered. We don’t guarantee that we will receive your returned item. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. Accepts spare Parallel ampoules in various colors. 6th Street, San Pedro CA 90731, United States Calligraphy pen with two metal stems at the tip of the nose, which allow the ink to flow abundantly. To return your product, you should mail your product to: 446 W. 6th Street, San Pedro CA 90731, United States. If you need to exchange it for the same item, send us an email at and send your item to: 446 W. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. It must also be in the original packaging. ![]() To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. ![]() If you're proud of your calligraphy creations please share with us over on Facebook and Twitter.Our policy lasts 30 days. We'd love to know how you get on with your Parallel Pen. Pilot mixable inks are available in 12 colours - black, blue black, sepia, violet, blue, turquoise, green, light green, yellow, orange, red and pink.Įach Parallel Pen set contains the pen (cap, pen unit, barrel), one black and one red cartridge, a pipette for cleaning the pen unit, a nib cleaner, and an instructional and care guide. ![]() The pens come in four nib widths - 6.0mm, 3.8mm, 2.4mm and 1.5mm and their lids and tips are coloured blue, green, orange and red respectively. The barrel of the pen is silver, whilst the tip and lid colour denote the width of the nib. Perfect to enhance your enjoyment of beautiful handwriting in our increasingly computerised age of communication. Ink can be transferred between pen nibs, allowing you to mix colours and create pleasing gradients in your calligraphy, illustrations or musical notation. The nib consists of two parallel plates, available in 4 widths, which create precise and highly defined lines. The innovative technology behind the Parallel Pen is being heralded as an evolution in calligraphy.
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